INFORMATION WE HOLD
We only hold information that you send us by email or via our “contact us” form. You have the option to view this site without submitting any information.
When you make contact with us, we hold the contact details and any information about you and your pets which you provide.
WHAT WE DO WITH IT
We do not distribute information about you or your site usage to any third party. It is simply for internal use to ensure that we provide the right care for your pet(s)
If you enter any of our competitions , your details will be used to notify you if you win. We will still never sell your details or pass them on in any form. If you do not wish to have your name published then please let us know when entering. This will not stop you from being entered, or drawn, and will in no way change your chances of winning a prize.
Every so often we will email with details of current offers, new products or prices, care information and other relevant information or things we think our customers should know.
If you do not wish to receive these emails, please let us know and we will remove you from our mailing list.
The information provided for the purposes of caring for your pet(s) will be retained for a subsequent 3 year period from the date of booking. If after this time a repeat booking has not been made all paperwork will be shredded and your phone and email contact details will be deleted. Your contact details will never be passed to anyone else, unless you give permission, and this would only be to assist you with alternatives.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org